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Software Upgrade and Revert

You can access new features and improvements by upgrading the FLO i8 software to the latest version. If, for some reason, updating the software introduces an issue, you can revert back to the previously installed version.

Upgrading and reverting the software version can both be done from the About page, where you can also find information on the current installed software. To do so, go to the Application Menu > Help > About.

Software Version Information in the About Page

Important: An active license is needed to upgrade the software version.

Software Upgrade

Prerequisites:

• Your licence is active.
• You have the latest software updater file in .zip format, provided by FORMULATRIX.

Important: Protocols cannot run during the software upgrade process.

To update the FLO i8 software:

1. In the System Information section of the About page, click the UPDATE SYSTEM button.
2. In the Update System window, click UPLOAD FILE.

Uploading the Updater File

3. Select the updater file from your computer. Make sure the file is in .zip format. Then, click Open.

Selecting the Updater File

4. Uploading may take a few minutes. After the uploading process completes, click UPDATE.

   

   Update Process

    

5. Wait for the update process to complete. Updating may take several minutes.

   Important: Do not turn off the system, computer, or network connection during the updating process.

   

   Software Update Progress

    

6. After the update is completed, click RESTART on the Update System window to complete the update.

   

   Update Completed

    

7. Refresh your browser after restarting the system. Otherwise, your browser keeps showing the loading page only.

   

   Refresh Browser Notification

    

8. After refreshing the browser, you will be logged out of your account. In the Sign In page, a message will appear to notify you that the update is successful.

   

   Software Update is Successful

    

Software Revert

Prerequisites:

• You have used previous software versions.

To revert the FLO i8 software:

1. In the System Information section, click the software Previous Version link.

Clicking the Software Previous Version Link

2. In the Revert System window, click YES.

The Revert System Window

3. Wait for the downgrade process to complete.

Important: Do not turn off the system, computer, or network connection during the process.

Software Revert Progress

4. Click RESTART in the Downgrade System window to complete the process.

Revert Completed

5. Refresh your browser after restarting the system. Otherwise, your browser keeps showing the loading page only.

Refresh Browser Notification

6. After refreshing the browser, you will be logged out of your account. In the Sign In page, a message will appear to notify you that the software revert is successful.

Software Revert is Successful

RELATED TOPICS:

• Licensing
• License Activation and Reactivation

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