Open topic with navigation
You can perform a factory reset if you find corrupted data, experience an unexpected software- or instrument-related error, or accidentally change the MANTIS configuration data. Resetting the MANTIS software will revert it back to the software version that was first installed on your MANTIS instrument. The user data, such as dispense lists, dispense summaries, plate definitions, protocols, and reagent configurations will be preserved. Follow the steps below to reset the MANTIS software.
Note: If you do not have the folder, contact our support by emailing us at firstname.lastname@example.org.
Go to Usb Drive:\Mantis\Bin.
The MANTIS Factory Reset Application
Double-click the file. The console application window appears on your screen.
The MANTIS Factory Reset Application Window
Type y on the console app window and then press Enter on your keyboard to reset the MANTIS software.
After the factory reset process is finished, type y and hit Enter from your keyboard to restart the MANTIS software.
A Successful MANTIS Factory Reset