button, then select About.The FLO i8 instrument must have an active software license in order to execute protocols. A license is included with the maintenance service contract provided by FORMULATRIX.
There are three types of licenses for the FLO i8: trial, temporary, and permanent.
A trial license provides full FLO i8 functionality for 14 days. Trial license can only be activated once. After that, you can activate a temporary or permanent license.
A temporary license is issued to users who wish to extend the functionality of FLO i8 after the trial license expires. The start and expiry dates vary according to request and payment finalization.
A permanent license comes with a lifetime access to FLO i8 features and it will be issued for customers who have finalized the payment. The license also includes dated maintenance service and support coverage.
Even though the maintenance service date expires, you still have full access to use and operate the system without support services. But, the software cannot be upgraded to the newer versions without maintenance service renewal.
Important: If you do not activate any license after your trial/temporary license expires, your FLO i8 will run in the demo mode with no DEMO ONLY button. In demo mode, you can use all of the software features, but you cannot operate the FLO i8 instrument.
To request a license, maintenance service, or software updater, please send an email to FORMULATRIX support at support@formulatrix.com, containing information about your FLO i8 instrument serial number. FORMULATRIX will generate and publish a license using this information. Then, the Support team will reply with a license or software updater file in .XML or .zip format.
You can activate/reactivate license and update/upgrade software in the About menu. To get to the page, click the Application Menu button, then select About.
About Page on the Application Menu
The left-side panel (1) is specified for software update, while the right-side panel (2) is designated for license activation/reactivation.
About Page Overview
- Button to upload updater file.
/ Renew
License Button - Button to upload license or maintenance service renewal file.To activate or reactivate your license or upgrade your software, follow the tutorials on the related topics below.
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