button, then select About.The FLO i8 instrument must have an active software license in order to execute protocols. A license is included with the maintenance service contract provided by FORMULATRIX.
There are three types of licenses for the FLO i8: trial and permanent.
A trial license allows you to use the instrument during the trial or demo period; usually 1 month. After that, contact FORMULATRIX support to get your permanent license.
A permanent license provides perpetual access to your instrument. It allows you to use the software indefinitely with all features included in your edition. Additionally, the purchase of the instrument includes one year of free software upgrades.
Important: If you do not activate any license after your trial license ends, your FLO i8 will run in the demo mode with no DEMO ONLY button. In demo mode, you can use all of the software features, but you cannot execute protocols.
To request a license, maintenance service, or software updater, please send an email to FORMULATRIX support at support@formulatrix.com, containing information about your FLO i8 instrument serial number. FORMULATRIX will generate and publish a license using this information. Then, the Support team will reply with a license or software updater file in .XML or .zip format.
You can activate/reactivate license and update/upgrade software in the About menu. To get to the page, click the Application Menu button, then select About.
About Page on the Application Menu
The left-side panel (1) is specified for software update, while the right-side panel (2) is designated for license activation/reactivation.
About Page Overview
- Button to upload updater file.
/ Renew License Button
- Button to upload license or maintenance service renewal file.To activate or reactivate your license or upgrade your software, follow the tutorials on the related topics below.
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