TIGA Users’ Permissions

TIGA users’ permissions are set up by an administrator. As a TIGA user, you may or may not be authorized to perform specific workflows or actions in TIGA. Thus, it might be useful for you to know your roles and permissions before accessing TIGA. See the table below for more information.

Note

If you need assistance with your roles and permissions, please contact TIGA team at tigacrm.sw@formulatrix.

TIGA User’s Group	Roles and Permissions
Account Shipping Address Managers	Copy the shipping address from an item request to a specific target warehouse.
Accounting Team	Close work orders. Reopen work orders. Close purchase orders. Cancel and uncancel purchase order line items. Refresh purchase order line items’ prices. Create Adjustment transaction. Update Unit of Measurement field in the Items table.
Admin Estore Group	Synchronize the products to E-Store.
Admin Manager Group	Reopen the approved timesheet. Use Run Accrual action in the Employee HR table of the Time Tracking application. Use Unsubmitted Timesheet Report action detailing all unsubmitted timesheets of employees in a specific office location.
Admin of Employee	Edit employee records.
Bonded Zone Report (only consists of authorized user(s) at PT. Promanufacture)	View the Bonded Zone Reports page. The Bonded Zone Reports page can only be accessed by an authorized user and the Indonesian Directorate General of Customs and Excise.
Borrowed Part Processor	Return the borrowed part.
Build of Material (BOM) Team	Generate, update, and clone BOMs. Create, edit, and delete item sub assemblies records. Update Discontinued field in the Items table.
Cost Report Team	View the Cost Report application.
Document Control Member	Create, edit, clone, and delete document control and document control revision history records. Modify Draft/Initial Release document revision control history. Submit document control revision history for approval. Use Release and Deactivate Document Revision action in the Document Control Revision History.
For Production Manager	Create, edit, and delete records in the For Production table. Create, edit, and delete records in the For Production Line Item table.
Forindo Inventory Administrator	Use the Move Part To Different Storage action in the Bin Inventories table. Use the Warehouse Adjustment and Warehouse Transfer actions in the Item Inventories table.
HRIS Admin Contract Management	Approve/reject contract in the Contract Histories table.
HRIS HR Admin	Create, update, and delete employee records. Create, update, and delete payroll records.
HRIS HR Leader	Approve/reject offering letters.
HRIS HR Recruiter	Create, update, and delete offering letters.
IME Admin	Monitor the mold design submission and mold design revision history record revision. Update mold maker status to Closed.
Indo Warehouse Admin	Create, edit, and delete limited order category records. Link and unlink limited order list in the Item Inventories Summaries table. Create and edit warehouse usage records using Recalculate All Usage and Recalculate Usage actions.
ISO Auditor	Access to Legal and Document application.
Item Processor	Create, edit, and delete item records. Create a new version of an item. Create, edit, and delete commodity records. Create, edit, delete, and archive sub contract properties records. Create, edit, and delete UoM conversions records.
Maintenance Manager	Create and edit coverage records.
Master Data Administrator	Create, edit, and delete item categories records. Create, edit, and delete main categories records. Edit warehouses records.
PPIC	Access to View Mold Maker action in the Mold Maker table.
Purchasing	Update work order status from Closed to Open to Buy. Mark and unmark work order line items as Don’t Buy. Recalculate the quantity of all available items listed in the work order line items. Refresh the purchase order line items’ prices.
Purchasing Analyst	Use Generate Stock Analysis Report action to receive information about the stock analysis report.
Purchasing Manager	Approve/reject the submitted supplier. Edit the agreement due date in the Supplier table and monitor notification email for an agreement that will expire in a month.
Quote Approver Level 2	Approve quotes with more than 5% discount.
Quote Auto Approver	Approve consumable quotes without a discount.
Quote Catalog Adminstrator	Generate quote products in the Items table. Configure product, product options, tags, and terms.
Quote Processor	Create, edit, delete, and configure Instrument, Consumable, and Service Contract quotes.
Quote Product Processor	Create, edit, and delete product configuration (products, product options, terms, checklists, tags).
Revenue Recognition Administrator	Use Commit Invoice, Reissue Invoice, and Credit Invoice actions. Update invoice line item records with Defer Revenue checked. Create, update, and delete revenue recognition records. Create, update, and delete revenue recognition schedule records. Use Close Month action in the System Retrofits table.
Sales and Marketing Restricted	Access to Marketing Cost table.
Sales Bank Account	Create, edit, and delete sales bank account records.
Sales Order Processors	Create and edit sales order records. Create and edit sales order line item records. Create invoice records.
Service Estimate Support Managers	Create a Service Estimate quote. Create and edit system retrofit records.
Stakeholder Quickbook	Monitor notification emails related to QuickBooks error.
Storage Administrator	Create, edit, clone, and delete default bin records.
Supplier Approver	Approve/reject suppliers. Assign the agreement and due date in the Supplier table and monitor notification emails for expiring agreements.
Support Engineers	Create and edit system retrofits records.
Support Managers	Use the Warehouse Adjustment and Warehouse Transfer actions in the Item Inventories table. Create and edit sales order records. Create and edit sales order line item records. Create and edit system retrofit records. Create and edit service estimate records. Re-assign the salesperson to a different salesperson for Support Invoice Monhtly (SIM) quoting process. Use Revert Back to Draft and Cancel Item Request actions. Create Internal/Support Team case records. Edit the Service Part Status field in the Items table. Monitor email notifications when In Stock field is less than the Minimum Stock field in the Item Inventories table.
Support Team Lead	Use Rebuild Service Parts Products Field action in the Items table.
Support Requests Warehouse Processor	Use Start Processing Request action in the Item Requests table.
TIGA Maintenance	Create and edit Tiga Monitoring records. Create and edit interaction performance records.
UK/USA Inventory Administrator	Use Move Part To Different Bin action in the Bin Inventories table. Use Warehouse Adjustment and Warehouse Transfer actions in the Item Inventories table.
Warehouse Manager	Edit warehouse with the category set to Formulatrix.
Work Orders Approver Level 1	Approve/reject work order with a total value of between 500 USD and 2000 USD.
Work Orders Approver Level 2	Approve/reject work order with a total value exceeding 2000 USD.