TIGA Users’ Permissions

TIGA users’ permissions are set up by an administrator. As a TIGA user, you may or may not be authorized to perform specific workflows or actions in TIGA. Thus, it might be useful for you to know your roles and permissions before accessing TIGA. See the table below for more information.

TIGA User’s Group

Roles and Permissions

Account Shipping Address Managers

  • Copy the shipping address from an item request to a specific target warehouse

Accounting Team

  • Close purchase orders

  • Close work orders

  • Cancel purchase order line items

  • Create transaction adjustments

  • Refresh purchase order line items’ prices

Build of Material (BOM) Team

  • Generate BOMs

  • Update BOMs

Bonded Zone Report (only consists of authorized user(s) at PT. Promanufacture)

  • View the Bonded Zone Reports page. The Bonded Zone Reports page can only be accessed by an authorized user and the Indonesian Directorate General of Customs and Excise.

Forindo Inventory Administrator

  • Use the Move Part To Different Storage command

  • Use the Warehouse Adjustment command

  • Use the Warehouse Transfer command

Maintenance Manager

  • Create and edit data in the Maintenance table

Marketing Manager

  • Create and edit data in the Origin of Opportunity table

Purchasing Team

  • Change work orders’ status from Open to Buy

  • Refresh the purchase order line items’ prices

  • Mark work order line items as Don’t Buy

  • Recalculate the quantity of all of the available items listed in the work order line items.

Sales Order Processors

  • Create and edit data in the Sales Order table

  • Create and edit data in the Sales Order Line Items table

Support Engineers

  • Create and edit data in the System Retrofits table

Support Managers

  • Use the Warehouse Adjustment command

  • Use the Warehouse Transfer command

  • Create and edit data in the Sales Orders table

  • Create and edit data in the Sales Order Line Items table

  • Create and edit data in the System Retrofits table

  • Create and edit data in the Service Estimates table

Support Requests Warehouse Processor

  • Submit item requests

TIGA Maintenance

  • Create and edit data in the TIGA Monitoring table

  • Create and edit data in the Interaction Performance table

UK/USA Inventory Administrator

  • Use the Move Part To Different Storage command

  • Use the Warehouse Adjustment command

  • Use the Warehouse Transfer command