Troubleshooting

If you do not see your problem below, email tigacrm.sw@formulatrix.com for assistance.

I receive an error message when I load or filter a table.

TIGA will often remember the query you had the last time you were on a table. If a column you had in the query has been removed or renamed, you will run into this error upon entering the table. In those cases, clear the search using the Reset Filter button on the top-right corner of the table. You will also run into this issue if your query is entered incorrectly.

An Error Message That Appears When Loading a Table

The Reset Filter Button

Note

Generally, make sure the column names in your criteria match the column name (capitalization and spacing are important). If the column has spaces, enclose it in double quotes.