Adding Purchased Parts to the Support Warehouse

TIGA allows the support team to directly add parts that they have previously purchased to their own warehouse, without involving the warehouse team. This can help speed up the inventory process so that support can use the parts they need more quickly.

Prerequisites

• You are a member of the support team.

• The related item record has already been created in TIGA.

To add purchased parts:

1. Open the Warehouses table in TIGA CRM.

2. Select the desired warehouse record where you want to add parts.

3. On the Actions menu, click Add Purchased Part.

4. In the Add Purchased Part window, type the appropriate information for the following fields:

   • Item ID — Type the specific item ID. TIGA will display the Item Description information.

   • Quantity — Type the purchased parts quantity that you want to add. The quantity that you input here should not exceed the actual parts’ quantity.

5. Click Add to Warehouse.

Post Conditions

After you finish adding purchased parts to a specific support warehouse, the corresponding parts will be listed in the Item Inventories table and the necessary Adjustment Move In transaction will be created in TIGA. TIGA will also send a notification email to the selected warehouse owner.

Adding Purchasing Parts to Support Warehouse is part of the following workflow:

Warehouse Management What to do when support adds a purchased part to support warehouse
Adding New Items• Adding Purchased Parts to Support Warehouse.